Privacy policy

Last updated: 3 November 2026

1. Who we are

This policy applies to Platinum Finish Rendering Pty Ltd (ABN 56 703 605 707, ACN 703 605 707), a company registered in Victoria, and to this website at platinumfinishrenderingtec.site. In this policy, "we", "us" and "our" refer to Platinum Finish Rendering Pty Ltd.

We respect your privacy and handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) to the extent they apply to us.

2. What personal information we collect

We only collect personal information that is reasonably necessary to respond to your enquiry and to quote for or carry out rendering and plastering work. This may include:

• your name and email address;
• the address or suburb of the property where work is proposed;
• details and photographs of the walls or surfaces you would like worked on;
• any other information you choose to include in your correspondence with us.

We do not ask for sensitive information, such as health information or information about racial or ethnic origin, and ask that you do not send it to us.

3. How we collect it

We collect personal information directly from you when you email us or use the enquiry form on our contact page. The form does not submit data to this website; it opens your own email program with a pre-filled message that you then choose to send.

You may deal with us without identifying yourself where that is lawful and practicable, for example when asking a general question. We will need your contact details to provide a quote or carry out work.

4. How we use it

We use personal information to:

• respond to your enquiry and prepare a quote;
• arrange site visits and carry out the work you request;
• communicate with you about a job, including invoicing; and
• meet our legal, tax and record-keeping obligations.

We do not sell personal information and we do not use it for direct marketing unless you have asked to hear from us. You can ask us to stop contacting you at any time.

5. Disclosure to others

We may disclose personal information to service providers who help us run the business, such as our email provider, accountant or suppliers needed to complete your job, and where we are required or authorised by law. We take reasonable steps to ensure these parties handle the information appropriately.

Some service providers, such as email hosting providers, may store data on servers located outside Australia. Where that occurs, we take reasonable steps to ensure the information is handled consistently with the APPs.

6. Cookies and website data

This website is a simple static site. We do not use analytics, advertising or tracking cookies, and we do not set cookies ourselves. Our hosting provider may keep standard technical logs, such as IP addresses and request times, for security and to keep the site running.

7. Storage and security

We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure. When information is no longer needed for any purpose permitted under the APPs, and we are not required by law to keep it, we take reasonable steps to destroy or de-identify it.

8. Access and correction

You may ask to access the personal information we hold about you, or ask us to correct it if it is inaccurate, out of date, incomplete or misleading. Email [email protected] and we will respond within a reasonable time. If we refuse a request, we will tell you why, unless it would be unreasonable to do so.

9. Complaints

If you believe we have breached the APPs, please contact us first at [email protected] with details of your concern. We will consider it and respond in writing.

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC), which can be contacted through its website at oaic.gov.au.

10. Changes to this policy

We may update this policy from time to time. The current version will always be published on this page, with the date it was last updated.